Serious cyber security, managed IT and real-world AI — delivered by a local Newcastle team that actually picks up the phone.
Three things we hear from Hunter businesses, almost word for word.
It doesn’t have to be this way.
Most providers wait for the smoke before reaching for the extinguisher. We design your technology so the fire never starts — with cyber security and practical AI baked in, not bolted on.
The typical MSP
The Peritus way
We spent years inside big-vendor IT, watching Hunter businesses get billed for downtime, sold security theatre, and pitched AI they could never actually use.
So we built the opposite. Peritus exists to be the partner that answers the phone, secures your business from day one, and turns AI hype into hours saved — without the lock-in, the jargon or the finger-pointing. Technology that quietly does its job, so you can get on with yours.
Every service is delivered by the same Newcastle-based crew — so your cyber posture, cloud environment and business goals live in one place. No hand-offs, no finger-pointing.
Proactive IT support that keeps Hunter businesses running.
Layered protection for your people, your data and your reputation.
Cloud platforms designed for performance, managed for peace of mind.
Practical AI for real businesses. Not science fiction — just smarter operations.
Design, development and digital strategy for businesses that take their online presence seriously.
Technology advice grounded in reality, not slideware.
No hype, no science fiction. Just three ways our flagship AI and cyber work translates into fewer headaches, safer data and hours back in your week.
AI · AutomationCopilots that draft replies, triage tickets and route approvals — plus automations that kill the repetitive clicks. Teams routinely claw back 5+ hours a week.
Cyber · Defence24/7 monitoring that spots and isolates threats in seconds — endpoint detection, MFA everywhere and Essential Eight hardening, so an incident becomes a non-event.
AI · DataInvoices, forms and contracts read and filed automatically. AI extracts the data, pushes it into your systems and flags the exceptions — no more manual re-keying.
A free, no-pressure assessment. We learn your business, audit your setup and find the risks and quick wins — in plain English, not jargon.
We lock down your cyber posture, tidy up the essentials and map a practical roadmap — including the first AI wins worth chasing.
Proactive monitoring, real support and continuous improvement. You get on with your work; we keep the technology quietly humming.
We are not a distant call centre. From Nobbys to Lake Macquarie, our team lives and works here — so when you need someone on-site, a local human is genuinely just up the road.
Representative work from across the Hunter and NSW — cyber uplifts, cloud migrations and managed IT that moved the numbers that matter.
All four sites now operate on a unified cloud-hybrid environment with documented DR procedures and tested recovery times under four hours. Infrastructure-related helpdesk tickets dropped by 60% in the first quarter post-migration. The hardware refresh bill was eliminated, replaced by a predictable monthly cloud spend 22% below the projected on-premises refresh cost.
After six months of training, the phishing click rate dropped to under 4%. The insurer renewed the PI policy without condition. The Essential Eight gap assessment identified 14 remediation items; 11 were closed within the engagement period.
Within three months, average ticket resolution time dropped from 4.2 hours to 47 minutes. The internal IT coordinator shifted from break-fix to project work. Six months post-onboarding, the business passed its first supplier security audit without remediation items.
They picked up the phone the first time we called and never stopped. Our systems just work now — and when we asked about AI, they actually delivered something useful instead of a slide deck.
The cyber uplift paid for itself the day our insurer renewed without conditions. Peritus made Essential Eight feel achievable rather than terrifying.
IT health check
A free 15-point assessment of your systems, backups and cyber posture — with a plain-English report on what to fix first.
Get your free assessment →AI opportunity
Book a short discovery call and we will pinpoint one practical AI or automation opportunity you could ship this quarter.
Book an AI discovery call →Headquartered in Cardiff, we support businesses right across Newcastle, Lake Macquarie and the Central Coast — on-site when you need us, instant when you don't.
Yes. We are headquartered in Cardiff and our team lives and works across Newcastle, Lake Macquarie and the Central Coast. When you need someone on-site, we are genuinely nearby — and when you call, a local human answers.
No hype and no science fiction — just automation and AI tools that save real time. Think Microsoft 365 Copilot rollouts, document and workflow automation, and AI-assisted helpdesk triage. We start by finding one concrete win and prove the value before going further.
Layered protection built in from day one: managed threat detection and response, MFA everywhere, email hardening, staff phishing training and an Essential Eight uplift roadmap. We make serious security achievable rather than overwhelming.
No. We work with the systems you already have, secure and stabilise them first, then improve things incrementally. No rip-and-replace unless it genuinely serves your business.
It starts with a free, no-obligation IT assessment. We audit your setup, flag the risks and quick wins, and give you a plain-English plan. No hard sell — just a clear picture of where you stand.
Practical AI, serious IT and cyber security — from a local team that actually picks up the phone. Start with a free, no-pressure assessment.
